Customer Service Associate (Central) (Part-Time)

JAN & ELLY ACADEMY PTE. LTD.; Singapore; On-site; SGD 14,000 - 19,000; Part time

Job summary

JAN & ELLY ACADEMY PTE. LTD. is seeking a friendly, organised Customer Service Associate for January 2027 onwards at Woodleigh Mall.

The role is part-time: Mondays and Tuesdays, 2–9pm, including a 30-minute lunch break. You will be the first point of contact for parents and visitors, handle walk-in enquiries and calls, support student arrival and dismissal, and assist teachers with day-to-day centre operations. No experience required; on-the-job guidance provided.

Qualifications

• Friendly, confident and professional communication skills.
• Organised, detail-oriented and able to multitask with a strong sense of accountability.
• Comfortable interacting with parents and young children.

Responsibilities

• Be the first point of contact for parents and visitors.
• Handle walk-in enquiries, phone calls, and messages promptly.
• Support student arrival, waiting and dismissal.
• Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management).

Skills

Communication skills

Organisation

Multitasking

Job description

Location: Woodleigh Mall

Schedule : January 2027 onwards - Mondays and Tuesdays, 2-9pm

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We're looking for a friendly, organised and responsible Customer Service Associate to join our team on a part-time basis (January 2027 onwards) .

$12 per hour + CPF.

What You'll Do

• Be the first point of contact for parents and visitors
• Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner
• Support student arrival, waiting and dismissal
• Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management)

What We're Looking For

• Friendly, confident and professional communication skills
• Organised, detail-oriented and able to multitask with a strong sense of accountability
• Comfortable interacting with parents and young children
• Able to commit to working on Mondays and Tuesdays, 2pm-9pm (incl 30 min lunch break)
• No experience required, on-the-job guidance provided