Customer Relationship Executive (Part Time)

HUA CHENG EDUCATION CENTRE (JALAN SERENE) PTE. LTD.; Singapore; Presencial; SGD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Structured handover training

Supportive team environment

Growth in a reputable education brand

Meaningful work with students

Descripción de la vacante

Hua Cheng Education Centre (Serene Centre) is seeking a Customer Relationship Executive to support parents, students and teachers. The role focuses on smooth operations, welcoming visitors, and delivering friendly course consultations in both English and Mandarin.

The position is part-time (long term), with weekday evenings and weekend shifts at Serene Centre (Jalan Serene, Bukit Timah). Suitable candidates will be organised, proactive, and comfortable using MS Office and Canva in a bilingual

Formación

• Diploma in Administration, Business, Marketing, Communications or related field.
• 1–2 years of relevant customer service, education centre, or front-desk experience an advantage.
• Strong organisational and multi-tasking ability with a positive attitude.

Responsabilidades

• Ensure smooth day-to-day centre and class operations.
• Welcome and assist walk-in visitors and handle phone enquiries professionally.
• Provide clear and warm course consultation to parents.
• Handle customer feedback and follow through to resolution.
• Liaise with teachers and parents on student progress in both English and Chinese.
• Handle enrolment, fee collection, class scheduling, and preparation of materials.

Conocimientos

Bilingual English/Mandarin

Excellent communication

Organisational skills

Proactive attitude

Educación

Diploma in Administration, Business, Marketing, Communications or related field

Herramientas

MS Office

Canva

PowerPoint

Descripción del empleo

An exciting time to JOIN US! Now at Serene Centre.

At Hua Cheng Education, we believe in nurturing confident, bilingual learners. As our Customer Relationship Executive, you will play a meaningful role in supporting parents, students, and teachers so that every child has a positive learning experience. If you enjoy working in a warm, people-centered environment and take pride in smooth operations and quality service, we would love to meet you.

Customer Relationship Executive (needs language skills in both Chinese and English)

Part‑Time (Long term): Weekdays evenings & Weekends

Location: Serene Centre (Jalan Serene, Bukit Timah)

What You’ll Do

• Ensure smooth day-to-day centre and class operations
• Welcome and assist walk-in visitors and handle phone enquiries professionally
• Provide clear and warm course consultation to parent
• Handle customer feedback and follow through to resolution
• Liaise with teachers and parents on student progress in both English and Chinese
• Handles administrative tasks: student enrolment, fee collection, class scheduling, preparation of materials, etc.
• Support in marketing and programme ideation
• Maintain centre cleanliness and upkeep of the centre

What You’ll Bring

• Strong organisational and multi-tasking ability, proactiveness and positive attitude
• Confident communication and excellent service mindset
• Proficiency in MS Office (Word, Excel, Powerpoint etc.), Canva
• Bilingual: Comfortable communicating in both English and Mandarin
• Able to work on weekday afternoons/evenings and weekends
• Diploma in Administration, Business, Marketing, Communications or related field
• 1-2 years of relevant customer service, education centre, or front-desk experience an advantage

Why Join Us

• Supportive and collaborative working environment
• Clear processes and structured handover training
• Opportunity to grow in a stable and reputable education brand
• Meaningful work that contributes to students' learning and confidence