Customer Service Associate (Part-Time) (East)

J & E SELETAR PTE. LTD.; Singapore; On-site; SGD 14,000 - 19,000; Part time

Job summary

Jan & Elly is seeking a friendly, organised Customer Service Associate on a part-time basis from January 2027. You will be the first point of contact for parents and visitors at iMall (Marine Parade / East).

Working hours include Wednesdays, Saturdays and Sundays, 2pm–9pm on weekdays (with a 30-minute lunch) and 9am–6pm on weekends (with a 1-hour lunch). The role offers SGD 12 per hour + CPF and on-the-job guidance.

Qualifications

• Friendly, confident and professional communication.
• Organised, detail-oriented with accountability.
• Comfortable interacting with parents and young children.

Responsibilities

• Be the first point of contact for parents and visitors.
• Handle walk-in enquiries, phone calls, and messages promptly.
• Support student arrival, waiting and dismissal.
• Support teachers with day-to-day centre operations (cleanliness and inventory).

Skills

Communication skills

Organization

Multitasking

Customer service

Parent interaction

Job description

Location:iMall (Marine Parade / East)

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We’re looking for a friendly, organised and responsibleCustomer Service Associateto join our team on apart-time basis (January 2027 onwards).

$12 per hour + CPF.

What You’ll Do

• Be the first point of contact for parents and visitors

• Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner

• Support student arrival, waiting and dismissal

• Support teachers with day-to-day centre operations (such as centre cleanliness and inventory management)

What We’re Looking For

• Friendly, confident and professional communication skills

• Organised, detail-oriented and able to multitask with a strong sense of accountability

• Comfortable interacting with parents and young children

• Able to commit toworking on Wednesdays, Saturdays and Sundays
  Weekday hours: 2pm-9pm (incl 30 min lunch break)
  Weekend hours: 9am-6pm (incl 1 hour lunch break)

• No experience required, on-the-job guidance provided