Customer Service Associate (Temp Part-time)

JAN & ELLY ACADEMY PTE. LTD.; Singapore; On-site; SGD 16,000 - 23,000; Part time

Job summary

JAN & ELLY ACADEMY PTE. LTD. in Singapore is seeking a friendly Customer Service Associate for a temporary part-time role (Sep–Oct).

The position offers $14 per hour and requires working Wednesdays, Saturdays and Sundays, with weekday 2pm-9pm and weekend 9am-6pm shifts; you\'ll greet parents, handle inquiries, support arrivals and assist teachers in centre operations.

Qualifications

• No prior experience required; on-the-job guidance provided.
• Strong communication with parents and visitors.
• Able to work Wednesdays, Saturdays and Sundays.

Responsibilities

• Be the first point of contact for parents and visitors.
• Handle walk-in enquiries, phone calls, and messages promptly.
• Support student arrival, waiting and dismissal.
• Assist teachers with day-to-day centre operations.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Job description

Location: iMall (Marine Parade / East)

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We're looking for a friendly and organised Customer Service Associate to join our team on a temporary part-time basis (Sep-Oct) . This role is ideal for students on holiday who enjoy working with people and are keen to learn about daily centre operations in the education industry.

$14 per hour, available immediately.

What You'll Do

• Be the first point of contact for parents and visitors
• Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner
• Support student arrival, waiting and dismissal
• Support teachers with day-to-day centre operations

What We're Looking For

• Friendly, confident and professional communication skills
• Organised, detail-oriented and able to multitask with a strong sense of accountability
• Comfortable interacting with parents and young children
• Able to commit to working on Wednesdays, Saturdays and Sundays
• Weekday hours: 2pm-9pm
• Weekend hours: 9am-6pm (incl 1 hour lunch break)
• No experience required, on-the-job guidance provided