Customer Service Assistant

Mitsui-Soko (Singapore) (Pte) Ltd.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

Yearly bonus

Medical and dental benefits

5-day work week

Job summary

Mitsui-Soko (Singapore) (Pte) Ltd. is seeking a Customer Service Assistant to handle inquiries, resolve issues and provide service information to customers while supporting administrative tasks in a fast-paced logistics environment.

You will coordinate with the warehouse operations team, prepare weekly and monthly inventory and billing reports, and ensure proper verification and documentation of all completed jobs.

Qualifications

• Diploma or higher required.
• Preferably 1 year local admin/customer service experience.
• Must be proficient in English and PC usage.

Responsibilities

• Handle inquiries and resolve issues for customers.
• Provide service information and ensure orders are processed.
• Coordinate with warehouse operations team.
• Generate inventory, stock and billing reports weekly and monthly.
• Interface with customers to answer queries.
• Accurate verification, recording and documentation of all jobs.
• Any other duties as assigned.

Skills

Customer service

Administrative support

English proficiency

PC literacy

Education

Diploma or above

Tools

MS Office

Job description

• Attractive Yearly Bonus

• 5 Days work week: 8.30am - 5.30pm, 5.5 Days work week: 8.00am - 5.00pm

• Medical and Dental benefits

A leading 3PL warehousing and freight forwarding MNC Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Ability to handle inquiries, resolve issues, provide service information to customers

• Generate and process customer job instructions are in order and ensure that the job is carried out timely

• Coordinate with warehouse operation team

• Generate weekly and monthly inventory, Stock & Billing reports

• Interface with customers to answer queries

• Proper verification, recording and documentation of all completed jobs

• Any other duties as assigned

Job Requirements

• Diploma and above

• Preferably with at least 1 year of working experience in administrative and customer service.

• PC literate and good English proficiency

Kindly include:-

• Past Salary

• Expected Salary

• Reasons for leaving current/past Employer

*Salary will be offered based on experience and education.