Customer Service Assistant

MITSUI-SOKO (SINGAPORE) PTE LTD; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

MITSUI-SOKO (SINGAPORE) PTE LTD is hiring a Customer Service Assistant to support daily operations and ensure timely processing of customer instructions. You will coordinate with warehouse teams and generate key reports to keep stakeholders informed.

The role requires at least O-Level or diploma, and about 1 year in administrative and customer service work. Strong English, good communication, and basic PC skills are essential.

Qualifications

• At least O-Level or diploma and above.
• Preferably 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

Responsibilities

• Generate and process customer job instructions in order and timely.
• Coordinate with warehouse operations team.
• Generate weekly and monthly Inventory, Stock & Billing reports.
• Interface with customers to answer queries.
• Proper verification, recording and documentation of all completed jobs.
• Any other duties as assigned.

Skills

Administrative experience

Customer service

English proficiency

PC literacy

Education

O-Level / Diploma

Tools

MS Office

Job description

A leading 3PL warehousing and freight forwarding Company has vacancy for:

CUSTOMER SERVICE ASSISTANT

Job Description and Responsibilities

• Generate and process customer job instructions are in order and ensure that the job is carried out timely.
• Coordinate with warehouse operations team.
• Generate weekly and monthly Inventory, Stock & Billing reports.
• Interface with customers to answer queries.
• Proper verification, recording and documentation of all completed jobs.
• Any other duties as assigned.

Job Requirements

• At least 'O'Level or diploma and above.
• Preferably with at least 1 year of administrative & customer service experience.
• Able to read, write and speak English well.
• PC literate and good English proficiency.

*Salary will be offered based on experience and education.