Customer Service Assistant

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is seeking an individual for a customer-facing role that includes managing product collections and inquiries. Candidates must demonstrate strong communication skills and basic Excel knowledge while being able to handle physical loads. This position offers standard weekday hours with some Saturday shifts.

Qualifications

• Customer service oriented.
• Good communications skills; able to express clearly, listen, and understand effectively.
• Demonstrates effective customer communication.
• Able to manually handle loads up to 10kg.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Liaising with customers on product collection, exchanges, and enquiries.
• Replenishing stocks.
• Performing monthly inventory counts.

Skills

Customer service orientation

Good communication skills

Basic knowledge of MS Excel

Ability to handle physical loads

Adaptation to fast-paced environment

Job description

This role involves liaising with customers on product collection, exchanges and enquiries. Backend role will involve duties such as replenishing of stocks and performing monthly inventory count etc.

Job Description:

• Basic knowledge of MS Excel

• Customer service oriented

• Good communications skills. Able to express clearly, to listen and understand effectively

• Demonstrates effective customer communication skill

• Able to manually be handling of up to 10kg of loads

• Ability to adapt to a fast-paced environment

Working hours:

Mon to Fri: 11am to 8pm

Sat: 11am to 3pm