Customer Service & Admin

Mood Collectives; Singapore; On-site; SGD 25,000 - 28,000; Full time

Job summary

Mood Collectives in Singapore is seeking a Customer Service & Admin professional to handle inquiries, coordinate showroom stocks, and support sales scheduling.

You will work with external suppliers and installers, maintain customer order information in the system, and ensure timely billings processing. Experience in customer service and coordination is required; sales experience is a bonus.

Qualifications

• Have experience in Customer Service & coordination/ project management skills.
• Able to work independently and detail-oriented person.
• Fast and efficient person.
• Having sales experience is a bonus.

Responsibilities

• Handle customer inquiries promptly, providing excellent customer service.
• Check stocks from showroom inventory.
• Follow up with customers on their enquiries.
• Coordinate with external suppliers & installers for order updates.
• Coordinate with sales team for scheduling of orders.
• Update/Maintain customer order information in the company's system.
• Ensure the timely processing of company's billings to facilitate smooth accounts receivable.
• All other adhoc admin duties.

Skills

Customer service

Coordination

Project management

Independent worker

Detail-oriented

Fast learner

Job description

Customer Service & Admin

Working days & hours: 6 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service
• Check stocks from showroom inventory
• Following up with customers on their enquiries
• Coordinate with external suppliers & installers for orders updates
• Coordinate with sales team for scheduling of orders
• Update/Maintain customer order information in the company's system
• Ensure the timely processing of company's billings to facilitate smooth accounts receivable
• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills
• Able to work independently and detail-oriented person
• Fast and efficient person
• Having sales experience is a bonus