Bilingual Front Office & Customer Experience Specialist

Moyuan Culture Education; Singapore; On-site; SGD 20,088 - 27,900; Full time

Job summary

Moyuan Culture Education in Singapore is looking for a Customer Service Admin to enhance our friendly team. This full-time, on-site position welcomes those who thrive in a dynamic education management setting.

The role involves engaging directly with customers, handling inquiries, and maintaining a positive atmosphere. We offer a competitive salary range of SGD 1,800 - SGD 2,500, emphasizing teamwork and growth.

Qualifications

• No formal education certificate needed.
• Ability to engage with customers face-to-face.
• Good problem-solving skills preferred.

Responsibilities

• Engage with customers and address inquiries.
• Assist in managing administrative tasks.
• Provide clear information about services.
• Handle customer feedback and escalations.
• Maintain an organized front office.
• Facilitate communication between customers and management.
• Ensure timely follow-up on customer requests.
• Contribute to a positive team culture.

Skills

Fluent in English

Fluent in Mandarin

Strong interpersonal skills

Basic computer skills

Problem-solving skills

Job description

Moyuan Culture Education in Singapore is looking for a Customer Service Admin to enhance our friendly team. This full-time, on-site position welcomes those who thrive in a dynamic education management setting.

The role involves engaging directly with customers, handling inquiries, and maintaining a positive atmosphere. We offer a competitive salary range of SGD 1,800 - SGD 2,500, emphasizing teamwork and growth.