Customer Sales Orders Admin

CLIMASHIELD SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

CLIMASHIELD SOLUTIONS PTE. LTD. is seeking an organized Operations Administrator to support Sales & Services by managing project documentation, coordinating schedules, and handling customer interactions to ensure smooth service fulfillment.

In this role you will liaise with Salespersons, Site Supports, and Project Managers, maintain SOPs, and provide timely administrative support to keep multiple projects progressing efficiently while upholding quality standards.

Qualifications

• GCE N Level and above (preferred, not mandatory)
• Minimum 2 years of experience in operations and administration roles to support effective task execution
• Ability to work collaboratively as a team player and demonstrate strong initiative in daily tasks
• High organizational skills to manage multiple projects simultaneously and plan daily workload efficiently
• Strong communication skills to interact clearly with customers and internal teams
• Detail-oriented approach to ensure accuracy in documentation and task completion
• Self-discipline in managing time and completing tasks on schedule

Responsibilities

• Manage project documentation and schedules across stakeholders.
• Coordinate tasks, track progress, and ensure timely completion.
• Handle customer interactions and support internal teams with prompt service.
• Arrange payment collection and oversee handover processes.
• Ensure SOP adherence for Salesperson, Site Supports, and Project Manager.

Skills

Team player

Initiative

Organization

Communication

Attention to detail

Time management

Education

GCE N Level or above

Job description

Job Summary

To ensure smooth fulfillment of Sales & Services operations by managing project documentation, coordinating schedules, handling customer interactions, and supporting internal teams with prompt and accurate service.

Responsibilities

• Manage project documentation, schedule tasks, coordinate with stakeholders, follow up on progress, arrange payment collection, and oversee handover processes to ensure timely project completion
• Issue warranties, archive documents, and tally commissions accurately to support sales and service operations
• Resolve After-Sales customer complaints by addressing issues promptly and maintaining customer satisfaction
• Attend to walk-in showroom customers by providing helpful information and assistance to enhance their experience
• Ensure Salesperson, Site Supports, and Project Manager adhere to all document SOPs to maintain operational consistency and compliance

Preferred competencies and qualifications

• GCE N Level and above (preferred, not mandatory)
• Minimum 2 years of experience in operations and administration roles to support effective task execution
• Ability to work collaboratively as a team player and demonstrate strong initiative in daily tasks
• High organizational skills to manage multiple projects simultaneously and plan daily workload efficiently
• Strong communication skills to interact clearly with customers and internal teams
• Detail-oriented approach to ensure accuracy in documentation and task completion
• Self-discipline in managing time and completing tasks on schedule

Other Information

Working Hours

• Monday to Friday: 8.00am to 5.30pm
• Saturday: 8.00am to 5.00pm (once per month)