Customer Relations Officer (BSC)

Rich Construction Company Pte Ltd; Singapore; Vor Ort; SGD 42.000 - 60.000; Vollzeit

Zusammenfassung

Rich Construction Company Pte Ltd in Singapore is seeking a proactive Public Relations Supervisor to plan and coordinate PR programmes for construction projects in Singapore. You will handle public enquiries, liaise with residents, consultants, authorities, and contractors, and ensure timely, accurate communications while mitigating complaints arising from construction activities.

Strong interpersonal skills and professional presentation are essential.

Qualifikationen

• GCE O/A Level with 2 years of public relations experience, preferably in building trade as BSC supervisor
• Possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) or an equivalent certification
• Good communication & interpersonal skills

Aufgaben

• Plan and coordinate Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Kenntnisse

Public relations

Interpersonal skills

Communication skills

Ausbildung

GCE O/A Level

WSQ Service Excellence Level 1

Jobbeschreibung

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Description

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintain up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements

• GCE 'O'/'A Level with 2 years of public relations experience, preferably in building trade as BSC supervisor
• Possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) or an equivalent certification
• Good communication & interpersonal skills