Customer Relations Executive

EtonHouse International Education Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational institution based in Singapore is seeking an individual for administrative support, who will serve as the first point of contact for visitors and assist with general duties including managing student information and inventory. The ideal candidate should hold a diploma with at least 2 years of experience, possess strong communication skills, and be proficient in Microsoft Office. This role demands a positive and resilient attitude while working independently in a fast-paced environment.

Qualifications

• Minimum qualification of a Diploma with 2 years working experience.
• Proficient in Microsoft Office and IT savvy.
• Able to multi-task and work independently.

Responsibilities

• Act as first point of contact for visitors.
• Meet and greet parents and students.
• Perform general administrative duties.
• Attend to phone calls and provide information.
• Support inventory management and procurement.

Skills

Good communication and interpersonal skills

Proficient in Microsoft Office

Cooperative, positive, resilient and respectful attitude

Ability to multi-task

Education

Diploma

Job description

Job Role & Responsibilities

• Act as first point of contact for visitors
• Meet and greet parents and students, attend to visitors and external vendors
• Perform general administrative duties and data entries to support the school operations
• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs
• Support inventory management, sale and purchase of school resources including but not limited to teaching resources, stationery, kitchen supplies, stationery, uniforms and others school resources
• Assist in the management of student information and school info sharing
• Conduct health check for students and assist them to classrooms when they are late
• As and when required, assist with assigned tasks as required

Qualifications

• Minimum qualification of a Diploma with 2 years working experience
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skills
• Able to multi-task and work independently
• Cooperative, positive, resilient and respectful attitude towards all community members