Customer Quality Engineering(Semicon Industry)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Benefits package

Job summary

PEOPLE PROFILERS PTE. LTD. seeks an experienced QA professional in Singapore to lead quality assurance strategies across processes, with emphasis on risk mitigation and compliance. You will drive audits, CAPA, and continuous improvement initiatives within a semiconductor environment.

The role requires at least 3 years in semicon, strong communication with all levels of customers, and the ability to train QA teams on SOPs and standards. Competitive remuneration and benefits offered.

Qualifications

• Degree in Engineering (Electrical/Electronic) or equivalent.
• Minimum 3 years in the semiconductor industry (Must Have).
• Experience communicating with all levels of customers is advantageous.

Responsibilities

• Handle and respond to customer quality issues.
• Define and implement QA strategies for process stability and risk mitigation.
• Conduct process and internal audits; ensure timely follow-up and closure.
• Establish in-process control gates to strengthen risk mitigation.
• Train QA operators and engineers on requirements and standards.
• Perform process, product, equipment, and recipe buy-off before release.
• Review compliance with requirements and perform audits.
• Review and approve SBL, SYL, OOC, and OOS events.
• Chair weekly Quality Deep Dive meetings with Operations.
• Drive defect reduction programs, QCCs and CIP projects.
• Lead 8D, FMEA, and RCA activities with robust CAPA.
• Conduct inline quality audits, SPC monitoring and verifications.
• Maintain process quality docs (Control Plans, FMEA, APQP, MSA).
• Identify Poka-Yoke solutions and automate quality checks.
• Support audits and regulatory program requirements.
• Track departmental KPIs and report progress to management.
• Participate in cross-functional task forces and CIP reviews.
• Develop and improve operational specifications.
• Translate customer requirements into internal processes.
• Develop QA databases, digital workflows and control systems.

Skills

Quality Assurance

Process improvement

CAPA

8D problem solving

FMEA

RCA

Audit management

Statistical methods

Education

Engineering degree (Electrical/Electronic)

Job description

Responsibilities

• Handle and responds on customer quality issue
• Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.
• Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.
• Establish and enhance in-process control gates to strengthen risk mitigation.
• Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.
• Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.
• Conduct audits and ensure compliance with requirements.
• Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.
• Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.
• Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).
• Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.
• Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.
• Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).
• Identify and implement Poka-Yoke solutions and automation in quality checks.
• Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO 15408 (Common Criteria), and ESD S20.20.
• Support customer audits, corporate automotive program requirements, and facilitate internal audits.
• Track, monitor, and achieve departmental KPIs, reporting progress to management.
• Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.
• Develop, maintain, and continuously improve operational specifications.
• Review, interpret, and implement customer requirements into internal processes.
• Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Job Requirements

• Degree, Post Graduate Diploma or Professional Degree in Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience in the Semicon industry - Must Have
• Experience in communicating with all level of customers will be advantageous

All Successful candidates can expect avery competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified