Customer Quality Engineer (up to 6k)

People Profilers Pte Ltd; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

People Profilers Pte Ltd is seeking a Customer Quality Engineer in Singapore to handle customer quality issues and define QA strategies for process stability and regulatory compliance.

You will conduct audits, lead CAPA activities, and drive continuous improvement through CIP, 8D, FMEA, and RCA, while ensuring ISO 9001/IATF16949 and other certifications are maintained.

Qualifications

• Degree in Engineering (Electrical/Electronic) or equivalent is required.
• At least 3 year(s) of working experience as Customer Quality Engineer in the semiconductor industry.

Responsibilities

• Handle and responds on customer quality issue.
• Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.
• Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.
• Establish and enhance in-process control gates to strengthen risk mitigation.
• Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.
• Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.
• Conduct audits and ensure compliance with requirements.
• Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.
• Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.
• Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).
• Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.
• Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.
• Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).
• Identify and implement Poka-Yoke solutions and automation in quality checks.
• Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO 15408 (Common Criteria), and ESD S20.20.
• Support customer audits, corporate automotive program requirements, and facilitate internal audits.
• Track, monitor, and achieve departmental KPIs, reporting progress to management.
• Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.
• Develop, maintain, and continuously improve operational specifications.
• Review, interpret, and implement customer requirements into internal processes.
• Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Education

Degree in Engineering (Electrical/Electronic) or equivalent

Job description

• Handle and responds on customer quality issue
• Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.
• Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.
• Establish and enhance in-process control gates to strengthen risk mitigation.
• Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.
• Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.
• Conduct audits and ensure compliance with requirements.
• Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.
• Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.
• Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).
• Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.
• Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.
• Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).
• Identify and implement Poka-Yoke solutions and automation in quality checks.
• Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO 15408 (Common Criteria), and ESD S20.20.
• Support customer audits, corporate automotive program requirements, and facilitate internal audits.
• Track, monitor, and achieve departmental KPIs, reporting progress to management.
• Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.
• Develop, maintain, and continuously improve operational specifications.
• Review, interpret, and implement customer requirements into internal processes.
• Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Job Requirements:

• Degree, Post Graduate Diploma or Professional Degree in Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience as Customer Quality Engineer in the semiconductor industry is required for this position.
• Location: Yishun
• up to $6000

JOB ID: JOB-JK882

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified