Customer Operations Executive

SPATIAL COLLECTIVE PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Spatial Collective Private Limited is seeking an adaptable Operations & Facilities coordinator to manage preventive and reactive facilities tasks across Spatial locations, perform site checks, coordinate repairs with vendors, and support day-to-day operations to keep all locations running smoothly.

The role includes handling customer enquiries, assisting with business development, basic data analysis in Excel, and weekend cleaning and facility checks at study pod locations, coordinating with

Qualifications

• Experience in facilities or operations coordination.
• Ability to perform site checks and identify maintenance issues.
• Ability to coordinate repairs with external vendors and contractors.
• Proficient in basic data analysis and reporting using Excel.

Responsibilities

• Manage preventive and reactive facilities tasks across Spatial locations.
• Conduct site checks and identify maintenance, cleanliness and facility issues.
• Coordinate repairs and maintenance works with external vendors.
• Support day-to-day operations to keep all locations running smoothly.
• Handle customer enquiries, feedback and service-related issues.
• Assist with business development and other operational projects as required.
• Perform basic data analysis and reporting using Microsoft Excel.
• Carry out ad-hoc duties assigned by management.
• Weekend duties include cleaning and facilities management across study pod locations.
• Respond to operational or facility issues that arise during weekends.

Skills

Facilities management

Operations coordination

Vendor coordination

Customer service

Excel reporting

Tools

Microsoft Excel

Job description

Weekdays — Operations & Facilities

Manage preventive and reactive facilities matters across Spatial locations.

Conduct site checks and identify maintenance, cleanliness and facility issues.

Coordinate repairs, maintenance works and external vendors when required.

Support day-to-day operations and ensure all locations are running smoothly.

Handle customer enquiries, feedback and service-related issues.

Assist with business development and other operational projects when required.

Perform basic data analysis and reporting using Microsoft Excel.

Carry out other ad-hoc duties assigned by management.

Weekends — Cleaning & Facilities Management

• Travel between study pod locations to carry out general cleaning and upkeep of Spatial study pods and oEices.

• Conduct facility checks and ensure locations are clean, functional and presentable.

• Respond to operational or facility issues that arise during the weekend.