Customer Experience Specialist — 1-Year Contract (Central)

REVUP PROSERVICES PTE. LTD.; Singapore; Sur place; SGD 28 000 - 34 000; Plein temps

Résumé du poste

Revup Proservices Pte Ltd is seeking a customer service professional for a 1-year contract in Singapore. The role involves handling inquiries via email, phone, and in-person interactions, with a focus on timely, professional responses and customer satisfaction.

The ideal candidate has proven experience in customer service and strong written communication. Experience with customer service software is advantageous. The position is based in Central Singapore with a roster including weekends.

Qualifications

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Responsabilités

• Respond promptly and professionally to customer enquiries via emails, hotline and in-person.
• Assist in resolving customer complaints and issues to ensure satisfaction.

Connaissances

Customer service

Email support

Written communication

Problem solving

CRM software

Outils

Customer service software

Description du poste

Revup Proservices Pte Ltd is seeking a customer service professional for a 1-year contract in Singapore. The role involves handling inquiries via email, phone, and in-person interactions, with a focus on timely, professional responses and customer satisfaction.

The ideal candidate has proven experience in customer service and strong written communication. Experience with customer service software is advantageous. The position is based in Central Singapore with a roster including weekends.