Customer Experience Specialist - 1 Year Contract

REVUP PROSERVICES PTE. LTD.; Singapore; Presencial; SGD 28 000 - 34 000; Tempo integral

Resumo da oferta

Revup Proservices Pte Ltd is seeking a skilled customer service professional for a 1-year contract in Central Singapore. You will respond to customer inquiries via email, phone, and in person, ensuring prompt and professional service and working to resolve issues to achieve high customer satisfaction.

The role requires excellent written communication, strong problem-solving skills, and familiarity with customer service software.

Qualificações

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Responsabilidades

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person.
• Assist in resolving customer complaints and issues to ensure satisfaction.

Conhecimentos

Customer service

Email support

Written communication

Problem solving

CS software tools

Ferramentas

Customer service software

Descrição da oferta de emprego

Revup Proservices Pte Ltd is seeking a skilled customer service professional for a 1-year contract in Central Singapore. You will respond to customer inquiries via email, phone, and in person, ensuring prompt and professional service and working to resolve issues to achieve high customer satisfaction.

The role requires excellent written communication, strong problem-solving skills, and familiarity with customer service software.