Customer Experience & Logistics Coordinator

HUB DISTRIBUTORS SERVICES PTE LTD; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

HUB DISTRIBUTORS SERVICES PTE LTD is seeking a dedicated Customer Service Executive to ensure high standards of service for customers. You will handle enquiries, quotations, and shipment processing, coordinating with customers for local, import, and export shipments to ensure accuracy and timeliness.

You will interact with customers to provide information, maintain records, and support billing. The role requires 2+ years in the field and strong communication and organizational skills in a

Qualifications

• GCE O level / ITE / Diploma required.
• At least 2 years in related field.
• Strong customer service mindset with professional conduct.

Responsibilities

• Handle enquiries, prepare quotations, process shipments.
• Manage incoming calls and coordinate with customers for local, import and export shipments.
• Understand import/export process and ensure timely documentation.
• Provide customers with proof of deliveries and assist with billing documents.
• Support sales and marketing activities and maintain customer relationships.
• Keep accurate records of interactions and transactions.

Skills

Customer service mindset

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Education

GCE O level / ITE / Diploma

Job description

HUB DISTRIBUTORS SERVICES PTE LTD is seeking a dedicated Customer Service Executive to ensure high standards of service for customers. You will handle enquiries, quotations, and shipment processing, coordinating with customers for local, import, and export shipments to ensure accuracy and timeliness.

You will interact with customers to provide information, maintain records, and support billing. The role requires 2+ years in the field and strong communication and organizational skills in a