Customer Engineer | Semiconductor Equipment (1 Year Contract)

Adecco Personnel Pte Ltd (Perm); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Adecco Personnel Pte Ltd (Perm) is recruiting for an onsite Equipment Service Engineer with responsibilities spanning installation, preventive maintenance, and routine repairs for semiconductor equipment in Singapore.

You will work independently at Tier I level, assist Tier II activities, and collaborate with engineering teams to resolve issues while ensuring customer satisfaction and compliance with safety guidelines.

Qualifications

• Established technical skills to perform a range of day-to-day equipment service and maintenance activities.
• Hands-on experience in equipment installation, preventive maintenance, troubleshooting, and repair.
• Strong customer service orientation with the ability to maintain positive and professional customer relationships.

Responsibilities

• Performs standard service activities independently at Tier I level and supports Tier II activities under guidance.
• Conducts routine preventive maintenance within established timelines and performs quality repairs to ensure equipment reliability.
• Responds to fab-related issues by collaborating with engineering teams and participating in escalation conference calls.
• Supports projects aimed at reducing operational costs and improving equipment uptime.
• Verifies the operational performance and quality of system equipment, providing support to senior engineers when required.
• Applies established diagnostic techniques, technical documentation, and test equipment to troubleshoot and resolve equipment issues.
• Identifies process-, software-, and hardware-related system issues through technical training and hands-on experience.
• Takes ownership of customer satisfaction and coordinates technical support plans with customer management.
• Complies with all applicable safety procedures and consistently demonstrates a strong commitment to workplace safety.

Skills

Technical maintenance

Troubleshooting

Customer service

Time management

Team collaboration

Job description

Global US semiconductor equipment manufacturer providing advanced systems and technologies used in semiconductor and display manufacturing. The company develops equipment supporting critical wafer fabrication processes, including deposition, etch, inspection, and materials engineering, and serves major semiconductor manufacturers worldwide.

The Job

• Performs standard service activities independently at Tier I level and supports Tier II activities under guidance.
• Conducts routine preventive maintenance within established timelines and performs quality repairs to ensure equipment reliability.
• Responds to fab-related issues by collaborating with engineering teams and participating in escalation conference calls.
• Supports projects aimed at reducing operational costs and improving equipment uptime.
• Verifies the operational performance and quality of system equipment, providing support to senior engineers when required.
• Applies established diagnostic techniques, technical documentation, and test equipment to troubleshoot and resolve equipment issues.
• Identifies process-, software-, and hardware-related system issues through technical training and hands-on experience.
• Adheres to Best Known Methods (BKMs), knowledge management systems, and intellectual property (IP) guidelines.
• Takes ownership of customer satisfaction and coordinates technical support plans with customer management.
• Complies with all applicable safety procedures and consistently demonstrates a strong commitment to workplace safety.

The Talent

• Established technical skills to perform a range of day-to-day equipment service and maintenance activities.
• Hands-on experience in equipment installation, preventive maintenance, troubleshooting, and repair.
• Strong customer service orientation with the ability to maintain positive and professional customer relationships.
• Able to manage assigned workload effectively with minimal supervision.
• Demonstrates good time management, task prioritization, and adherence to established procedures.
• Able to identify and resolve routine technical issues using established troubleshooting methods and solutions.
• Apply technical knowledge and practical experience to support equipment performance and up time.
• Communicates effectively with customers, engineers, and team members to exchange technical information and coordinate activities.
• Works collaboratively with the wider engineering team to support service and maintenance activities.