Customer Engagement Executive (Retail)

Kosy Living Pte.Ltd.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Attractive base salary + commission

Training and career progression

Exposure to residential projects

Supportive team environment

Job summary

Kosy Living Pte.Ltd. in Singapore is seeking an enthusiastic showroom sales consultant with a passion for interior design. You will consult with walk-in customers, understand budgets and lifestyle needs, and translate them into design concepts and proposals.

You will prepare quotations, nurture leads, and drive projects to completion, building lasting client relationships. Weekend showroom availability is required, with a base salary plus commission and career progression opportunities.

Qualifications

• Diploma in interior design, sales, marketing, or related field.
• At least 1 year of retail sales or customer service experience (renovation/design preferred).
• Strong interest in interior design, space planning, and home renovation.
• Good communication and interpersonal skills.
• Sales-driven, results-oriented, and customer-focused.
• Able to work weekends and showroom hours.
• Sales and negotiation skills
• Customer relationship management
• Basic design sense and space understanding
• Problem-solving and coordination skills

Responsibilities

• Attend to walk-in customers and showroom enquiries, providing professional consultation on interior design and renovation services.
• Understand customers' requirements, lifestyle needs, and budget to propose suitable design concepts and solutions.
• Prepare quotations, proposals, and basic space planning (where applicable).
• Follow up on sales enquiries and leads to convert them into confirmed projects.
• Build and maintain strong relationships with clients to ensure high customer satisfaction and referrals.
• Manage sales documentation, contracts, and customer records accurately.
• Achieve individual and team sales targets set by the company.

Skills

Interior design interest

Space planning

Home renovation

Customer service

Sales-oriented

Education

Diploma in Interior Design / Sales / Marketing or related fields

Job description

About the role

Attend to walk-in customers and showroom enquiries, providing professional consultation on interior design and renovation services. Understand customers' requirements, lifestyle needs, and budget to propose suitable design concepts and solutions.

Key responsibilities

• Attend to walk-in customers and showroom enquiries, providing professional consultation on interior design and renovation services
• Understand customers' requirements, lifestyle needs, and budget to propose suitable design concepts and solutions
• Prepare quotations, proposals, and basic space planning (where applicable)
• Follow up on sales enquiries and leads to convert them into confirmed projects
• Build and maintain strong relationships with clients to ensure high customer satisfaction and referrals
• Manage sales documentation, contracts, and customer records accurately
• Achieve individual and team sales targets set by the company

About you

• Minimum Diploma in Interior Design, Sales, Marketing, or related fields
• At least 1 year of retail sales or customer service experience (experience in renovation/interior design preferred)
• Strong interest in interior design, space planning, and home renovation
• Good communication and interpersonal skills
• Sales-driven, results-oriented, and customer-focused
• Able to work weekends and retail hours (based on showroom schedule)
• Sales and negotiation skills
• Customer relationship management
• Basic design sense and space understanding
• Problem-solving and coordination skills

Benefits

• Attractive basic salary + commission
• Training and career progression opportunities
• Exposure to residential (HDB, Condo, Landed) projects
• Supportive team environment