Retail Executive (Showroom)

People Profilers Pte Ltd; Singapore; On-site; SGD 33,000 - 61,000; Full time

Job summary

People Profilers Pte Ltd. is seeking a Retail Sales Executive for its luxury bathroom and kitchen showroom near Havelock MRT. You will greet walk-in customers, assess needs, and deliver a consultative sales experience to drive conversions.

Join a premium team focused on brand storytelling, product knowledge, and seamless showroom operations, with a 5-day week including weekend shifts and competitive benefits.

Qualifications

• Diploma in Business, Marketing, Interior Design, or related field with 1-5 years of retail or customer-facing sales experience (premium/luxury preferred).
• Strong interpersonal and communication skills.
• Familiarity with CRM systems; SAP C4C (Cloud for Customer) experience is a plus.
• Willing to work on weekends.
• JOB-00914

Responsibilities

• Attend to walk-in customers and deliver a warm, professional, and consultative sales experience.
• Understand customer needs and recommend suitable bathroom and kitchen solutions.
• Maintain high standards of service quality and customer satisfaction.
• Develop strong knowledge of company product ranges, features, and brand positioning.
• Communicate product benefits confidently, including design, functionality, and quality.
• Uphold brand storytelling standards in all customer interactions.
• Support daily showroom operations, ensuring cleanliness, organization, and readiness for customers.
• Ensure product displays, pricing, and visual merchandising meet company standards.
• Assist in maintaining accurate stock levels and replenishment coordination.
• Support basic sales administration including quotations, order coordination, and documentation.
• Follow up on customer enquiries to support sales closure and conversion.
• Ensure accurate data entry into sales systems (e.g., SAP / C4C where applicable).
• Support retail promotions, campaigns, and showroom events.
• Assist in driving participation in consumer initiatives (e.g. workshops, launches, promotions).
• Contribute to increasing showroom traffic and engagement.
• Work closely with Marketing and eCommerce teams to support O2O initiatives and end-to-end customer journey integration.
• Assist in the conversion of digital leads into showroom consultations and sales.
• Ensure seamless handover and follow-through of online enquiries to in-store engagement and purchase.
• Support execution of marketing campaigns, retail promotions, launches, and in-store activations in alignment with brand and commercial objectives.
• Contribute actively during showroom events to drive customer engagement and sales conversion.
• Provide feedback on customer behaviour, campaign effectiveness, and product interest to support continuous optimisation across channels.
• Support creation of a consistent and premium brand experience across both online and offline touchpoints.

Skills

Interpersonal skills

Communication

Customer focus

Sales mindset

Education

Diploma in Business/Marketing/Interior Design

Tools

SAP C4C

Job description

Working location: near Havelock MRT

Working Hours: 1045AM - 8PM, 5 days work week (incl weekends)

Industry: Luxury premium bathroom accessories & kitchen fitting

Basic salary + Fixed Allowance + AWS + Variable Bonus

Key Responsibilities

Retail Sales & Customer Experience

• Attend to walk-in customers and deliver a warm, professional, and consultative sales experience

• Understand customer needs and recommend suitable bathroom and kitchen solutions

• Maintain high standards of service quality and customer satisfaction

Product & Brand Representation

• Develop strong knowledge of companyproduct ranges, features, and brand positioning

• Communicate product benefits confidently, including design, functionality, and quality

• Uphold brand storytelling standards in all customer interactions

Showroom Operations & Visual Standards

• Support daily showroom operations, ensuring cleanliness, organization, and readiness for customers

• Ensure product displays, pricing, and visual merchandising meet company standards

• Assist in maintaining accurate stock levels and replenishment coordination

Sales Administration & Follow-up

• Support basic sales administration including quotations, order coordination, and documentation

• Follow up on customer enquiries to support sales closure and conversion

• Ensure accurate data entry into sales systems (e.g., SAP / C4C where applicable)

Support Retail Marketing & In-Store Activation

• Support retail promotions, campaigns, and showroom events

• Assist in driving participation in consumer initiatives (e.g. workshops, launches, promotions)

• Contribute to increasing showroom traffic and engagement

Cross-Functional Collaboration, Online-to-Offline (O2O) & In-Store Activation

• Work closely with Marketing and eCommerce teams to support O2O initiatives and end-to-end customer journey integration

• Assist in the conversion of digital leads (e.g. website, social, campaigns) into showroom consultations and sales

• Ensure seamless handover and follow-through of online enquiries to in-store engagement and purchase

• Support execution of marketing campaigns, retail promotions, launches, and in-store activations in alignment with brand and commercial objectives

• Contribute actively during showroom events (e.g. product launches, workshops, designer-led sessions) to drive customer engagement and sales conversion

• Provide feedback on customer behaviour, campaign effectiveness, and product interest to support continuous optimisation across channels

• Support creation of a consistent and premium brand experience across both online and offline touchpoints

Requirements

• Diploma in Business, Marketing, Interior Design, or related field with 1-5 years of retail or customer-facing sales experience (premium/luxury preferred)

• Candidates with stronger experience and proven sales track record may be considered for Senior Retail Sales Executive

• Strong interpersonal and communication skills

• Passion for design, interiors, or premium lifestyle products

• Familiarity with CRM systems; SAP C4C (Cloud for Customer) experience is a plus

• Willing to work on weekends.

• JOB-00914

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified