Service Operations & Customer Care Coordinator

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 2,000 - 3,000; Full time

Job summary

Griffin HR Consultancy Pte Ltd is recruiting for a receptionist/customer service role located at Macpherson MRT. The position requires handling customer inquiries, organizing service appointments, and processing documents, with payments and invoicing handled as part of daily operations.

Applicants with prior experience in customer service or reception are preferred. Candidates should have at least GCE 'N' Level and be prepared to work five and a quarter days per week.

Qualifications

• Min GCE 'N' Level.
• Prior experience in customer service or receptionist roles is advantageous.

Responsibilities

• Handle customer enquiries and arrange service appointments.
• Prepare and process service documents, quotations, invoices, and payments.
• Liaise with internal teams to ensure smooth daily service operations.
• Keep customers updated on service status and handle follow-ups on enquiries and requests.

Skills

Customer service

Education

GCE N Level

Job description

Griffin HR Consultancy Pte Ltd is recruiting for a receptionist/customer service role located at Macpherson MRT. The position requires handling customer inquiries, organizing service appointments, and processing documents, with payments and invoicing handled as part of daily operations.

Applicants with prior experience in customer service or reception are preferred. Candidates should have at least GCE 'N' Level and be prepared to work five and a quarter days per week.