Customer Care & Appointment Coordinator

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

GRIFFIN HR CONSULTANCY PTE. LTD. is hiring for a front-line customer service role based at Macpherson. You will handle calls, answer enquiries, and direct customers to the right department, supporting a busy service center.

The position requires a minimum GCE O-Level or equivalent, with prior customer service or call center experience preferred. Working days are 5.25 days with office hours, offering a salary up to SGD 2,800 plus AWS.

Qualifications

• Minimum GCE O-Level or equivalent.
• Prior experience in customer service or call center advantageous.

Responsibilities

• Handle incoming calls, answer enquiries, and direct customers to the appropriate departments.
• Manage and book customer appointments for vehicle servicing and repairs.
• Perform general administrative support, including data entry and document filings.

Skills

Customer service experience

Education

GCE O-Level or equivalent

Job description

GRIFFIN HR CONSULTANCY PTE. LTD. is hiring for a front-line customer service role based at Macpherson. You will handle calls, answer enquiries, and direct customers to the right department, supporting a busy service center.

The position requires a minimum GCE O-Level or equivalent, with prior customer service or call center experience preferred. Working days are 5.25 days with office hours, offering a salary up to SGD 2,800 plus AWS.