Custodian & Support Officer

Maybank Singapore; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

Maybank Singapore is seeking a Custodian & Support Officer to safeguard credit and security documentation while supporting key operational controls and administrative functions. You will join a collaborative, high-performing team committed to governance, operational excellence and customer trust.

This role offers a unique opportunity to build specialised expertise in credit and security document custody, operational controls and banking support functions.

Qualifications

• Diploma or relevant qualification with at least 3 years' experience.
• Includes at least 1 year in banking operations, custody or records management.
• Experience with corporate loan credit and security documents is advantageous.

Responsibilities

• Manage lodgement, safekeeping, withdrawal, transfer and storage of credit files and security documents.
• Maintain custody of important documents with proper controls and records.
• Administer user access, system requests and access reviews.
• Conduct searches and support information retrieval for business units.
• Prepare operational reports, statistics and admin records.
• Coordinate with auditors, law firms, insurers, vendors and internal stakeholders.
• Conduct inventory checks to ensure compliance with document custody requirements.

Skills

Communication

Attention to detail

Multitasking

Office skills

Education

Diploma or relevant qualification

Tools

Excel

Microsoft 365 Copilot

Job description

Join Maybank Singapore as a Custodian & Support Officer and play a vital role in safeguarding the Bank's credit and security documentation while supporting key operational control and administrative functions. You will be part of a collaborative and high-performing team committed to strong governance, operational excellence and customer trust.

This role offers a unique opportunity to build specialised expertise in credit and security document custody, operational controls and banking support functions. If you thrive in a detail-oriented environment, enjoy working with critical documentation and take pride in maintaining strong controls and accuracy, we invite you to be part of our team.

Main Responsibilities:-

• Manage the lodgement, safekeeping, withdrawal, transfer and storage of credit files, credit and security documents
• Maintain custody of important and non-replaceable documents, ensuring proper controls and record management
• Administer user access, system requests and access matrix reviews
• Conduct searches and support business units with information retrieval requests
• Prepare operational reports, statistics and administrative records
• Coordinate with auditors, law firms, insurers, vendors and internal stakeholders on documentation and custody matters
• Conduct inventory checks and ensure compliance with document control and safekeeping requirements.

Requirements:-

• Diploma or relevant qualification with at least 3 years' working experience, including 1 year in banking operations, custody, records management or a similar environment
• Experience in corporate loan credit and security documentation will be advantageous
• Strong attention to detail with a structured and methodical approach
• Ability to manage multiple priorities and meet service standards independently
• Proficient in Microsoft Office applications, particularly Excel
• Proficient in Microsoft 365 Copilot
• Strong written communication skills and sound judgement in managing confidential information.

Only shortlisted candidate will be notified.