Crocs Store Sales Associate PT (Marina Bay Sands/Causeway Point)

Crocs Singapore Pte Ltd; Singapore; On-site; SGD 24,000 - 40,000; Full time

Job summary

Crocs Singapore Pte Ltd is seeking a Sales Associate to deliver exceptional customer service and help drive store goals. You will educate consumers about products, participate in promotions, and support the team in daily retail operations.

The role requires 16+ years, 1–2 years of retail experience, and strong English communication. Flexibility for rotating shifts, including nights and weekends, is expected.

Qualifications

• Minimum 1–2 years of retail experience.
• Must be 16 years or older.
• Fluent in English; other languages a plus.
• Flexible to rotate shifts, including weekends and public holidays.
• Basic computer skills and POS familiarity.
• Able to work in a fast-paced, high-growth retail environment.

Responsibilities

• Deliver outstanding service to customers using Crocs service standards.
• Contribute to a positive team environment with suggestions and collaboration.
• Learn and assist in multiple store areas: service, product knowledge, placement, visuals, stock room.
• Support daily retail operations: POS, stock, pricing, promotions, loyalty programs, cleanliness.

Skills

Customer service

Retail experience

English fluency

Team collaboration

Education

O-Level or equivalent

Tools

POS system

Job description

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model

• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.

• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.

• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques

• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 16 years or older

• Possess at least O Level or above

• Minimum 1 to 2 years of working experience, preferably in retail.

• Fluent in English, proficiency of other language(s) will be an advantage

• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.

• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system

• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.