Assistant Store Manager, Changi City Point

Crocs, Inc.; Singapore; On-site; SGD 38,000 - 46,000; Full time

Job summary

Crocs is seeking an Assistant Store Manager for Changi City Point in Singapore to lead daily store operations and drive sales. You’ll guide opening and closing procedures, coach staff on product knowledge and promotions, and ensure exceptional customer experiences.

You will manage shifts, scheduling, inventory controls, and loyalty promotion execution, while maintaining a clean, compliant store. This role offers growth in a fast-paced retail environment within Crocs.

Qualifications

• Minimum 4 years of total retail experience, with leadership exposure.

Responsibilities

• Deliver outstanding service to customers using Crocs service standards.
• Create an enjoyable team environment and encourage open ideas.
• Coordinate and prioritize daily store tasks to meet deadlines.
• Assist across departments: consumer service, product knowledge, placement, visuals, stock room.

Skills

Retail leadership

Customer service

English proficiency

Team collaboration

Communication skills

Shift flexibility

Education

A Level / Diploma

Tools

POS system

MS Office

Job description

Job Overview

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

As an Assistant Store Manager, you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You’ll Bring to the Table

• Possess at least A Level / Diploma or above preferred
• Minimum 4 years of total retail experience; with a preference for candidates with previous store leadership roles.
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Professional working proficiency in English, proficiency of other language(s) will be an advantage
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. This posting is for an existing vacany and we accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Assistant Store Manager, Changi City Point

Salary or Pay Range: $38,300.00 - $45,800.00

The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.

Job Category: Retail