Retail Sales Associate: Service Leader & POS Expert

Crocs; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Crocs Singapore stores are seeking a Sales Associate to deliver world-class service and help drive store performance. You will educate customers about products, support promotions, and participate in daily store operations.

The role offers growth in a fast-paced team, with shifts including weekends and holidays. Ideal candidates are at least 16, with retail experience and strong English communication, ready to work across departments.

Qualifications

• Minimum 16 years old and above with O Level or higher.
• 1–2 years retail experience preferred.
• Fluent in English; additional languages a plus.

Responsibilities

• Provide excellent customer service using Crocs CHARM model.
• Assist in multiple departments: service, product knowledge, visual presentation, stock room.
• Support POS, stock replenishment, pricing, markdowns, loyalty programs, and cleanliness.
• Collaborate with store management to improve KPIs through sales-driven techniques.
• Adhere to Asset Protection policies, inventory control, and compliance.

Skills

Customer service

Communication

Teamwork

Flexible schedule

POS proficiency

Education

O Level or above

Tools

POS system

MS Excel

Email

Job description

Crocs Singapore stores are seeking a Sales Associate to deliver world-class service and help drive store performance. You will educate customers about products, support promotions, and participate in daily store operations.

The role offers growth in a fast-paced team, with shifts including weekends and holidays. Ideal candidates are at least 16, with retail experience and strong English communication, ready to work across departments.