Crocs Sales Associate (Part Time), Compass One

Crocs Footwear (Malaysia) Sdn Bhd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Crocs Singapore is seeking a Sales Associate to deliver world-class service to our valued consumers daily. You will educate customers on products, support in-store promotions and events, and help the store team achieve company goals.

You will join a dynamic retail environment, build lasting customer relationships, maintain visual presentation, manage POS operations, stock replenishment, pricing, and loyalty promotions, while contributing to a positive team culture.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail POS system.
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Retail experience

Customer service

Sales-focused

Team collaboration

English fluency

Tools

POS system

Microsoft Word

Microsoft Excel

Email client

Job description

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

Deliver outstanding service to our consumers using our C.H.A.R.M. service model

Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.

Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.

Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques

Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

Must be 18 years or older

Minimum 1 to 2 years of working experience, preferably in retail.

Fluent in English, proficiency of other language(s) will be an advantage

Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.

Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system

Desire to succeed in a high growth, fast-paced retail environment

Your application will include the following questions:

• How many years' experience do you have as a sales associate?
• Do you have customer service experience?
• Do you have experience in a sales role?
• Which of the following statements best describes your right to work in Singapore?

In 2002, Crocs introduced the world to one of the most unique brands anyone had ever seen: we were different and it made some people uncomfortable. Now, hundreds of millions of shoes later, we make the whole world comfortable. We believe that great style shouldn’t be stressful, serious or pretentious. It should embrace and enhance who you are. We want to lead the industry with great footwear that feels good, looks good and provides superior value to customers. Join us for a bright, bold and colorful future.

In 2002, Crocs introduced the world to one of the most unique brands anyone had ever seen: we were different and it made some people uncomfortable. Now, hundreds of millions of shoes later, we make the whole world comfortable. We believe that great style shouldn’t be stressful, serious or pretentious. It should embrace and enhance who you are. We want to lead the industry with great footwear that feels good, looks good and provides superior value to customers. Join us for a bright, bold and colorful future.