CRM & ERP Systems Specialist - Support, Analysis & Training

Canon Singapore Pte Ltd; Singapore; On-site; SGD 52,000 - 75,000; Full time

Job summary

Canon Singapore Pte Ltd is seeking an IT application support specialist to maintain business systems and CRM. You will gather requirements, run testing, and train users while collaborating with business teams and vendors.

The role requires a 2+ year track record with admin business apps, strong problem solving, and solid presentation skills. Teamwork and ability to work independently are essential.

Qualifications

• Bachelor's degree or equivalent experience in IS/CS.
• 2+ years in admin business application support.
• Strong problem solving and analytical skills.
• Good presentation and communication abilities.
• Team player who can also work independently.

Responsibilities

• Daily support of business application systems and CRM.
• Interact with users and vendors regarding application support.
• Present system solutions to team and developers.
• Gather requirements and prepare technical specifications.
• Test and develop applications with business users.
• Implement applications and provide user training.

Skills

Problem solving

Analytical skills

Attention to detail

Presentation skills

Teamwork

Independent work

CRM

ERP

SSRS

Data warehouse

SQL

JavaScript

HTML

XML

Education

Bachelor’s degree in information systems or computer science or equivalent experience

Tools

SQL

JavaScript

HTML

XML

CRM

ERP

SSRS

Data Warehouse

Job description

Canon Singapore Pte Ltd is seeking an IT application support specialist to maintain business systems and CRM. You will gather requirements, run testing, and train users while collaborating with business teams and vendors.

The role requires a 2+ year track record with admin business apps, strong problem solving, and solid presentation skills. Teamwork and ability to work independently are essential.