Application Support
Ennovatez Group
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Job summary
Ennovatez Group in Singapore is seeking an ERP Support Analyst to assist end-users with questions and issues related to the ERP system. You will track inquiries, triage problems, and provide guidance to users on how to use the software.
Candidates should hold a Diploma or higher in Finance/Accountancy/Banking or equivalent; fresh graduates are welcome. ERP experience is a plus; strong analytical and customer service skills are essential to succeed in this role.
Qualifications
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Finance/Accountancy/Banking or equivalent.
- Experience with ERP software will be an advantage.
- Able to analyse and solve problems effectively.
- Fresh graduates/Entry level applicants are encouraged to apply.
Responsibilities
- Responds to end-users’ inquiries and requests for assistance on the ERP System.
- Tracks all enquiries and supporting issues and addresses Open issues promptly
- Identifies problems, troubleshoots and provides advice & assistance to end-users
- Teaches end-users on the usage of Application Software
Skills
Education
Tools
Job description
Position open for a while. Looking for Singaporean or PR only but must be Chinese & English speaking.
- Responds to end-users’ inquiries and requests for assistance on the ERP System.
- Tracks all enquiries and supporting issues and addresses Open issues promptly
- Identifies problems, troubleshoots and provides advice & assistance to end-users
- Teaches end-users on the usage of Application Software
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,Finance/Accountancy/Banking or equivalent.
- Experience with ERP software will be an advantage.
- Able to analyse and solve problems effectively
- Fresh graduates/Entry level applicants are encouraged to apply.
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