Crematorium Operations Executive

National Environment Agency; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

National Environment Agency at Mandai crematorium is seeking individuals to join the operations team, providing after-death care services in a demanding, respectful environment. You will manage cremation processes, operate safety‑critical equipment, and collaborate with funeral directors to support grieving families.

The role requires technical experience in mechanical/electrical engineering, strict adherence to safety and regulatory procedures, and the ability to maintain professionalism and

Qualifications

• Technical experience in mechanical/electrical engineering or equivalent.
• Understand cremation equipment operation and maintenance procedures, safety protocols and environmental compliance requirements.
• Proficient in record-keeping systems and basic computer applications for maintaining accurate documentation.
• Strong emotional resilience and ability to maintain professional composure while working in an environment dealing with death and grieving families.
• Attention to detail and commitment to maintain high standards of accuracy in all procedures.
• Strong interpersonal skills for interacting with bereaved families and funeral service professionals with sensitivity and empathy.
• Able to work independently and maintain focus while performing duties that require attention and respect.
• Able to work on rotating shifts including weekends and public holidays.
• Physical requirements include standing for extended periods and occasional lifting.
• Work environment involves exposure to high-temperature equipment and requires adherence to safety protocols.
• Must be comfortable working in an environment dealing with remains of deceased persons and grieving families.

Responsibilities

• Receive and verify necessary documents and authorisations before proceeding with cremation and ash collection processes
• Operate all cremation related equipment according to strict safety protocols and internal procedures, including cremators, mechanised trolleys, and insertion machines
• Handle human remains with utmost respect and care throughout the cremation process, following established protocols for identification and tracking
• Ensure all cremation and ash collection records are updated promptly and maintained in accordance with legal requirements and internal procedures
• Manage feedback from funeral services providers and next-of-kin.
• Coordinate with funeral directors and families to ensure smooth and efficient running of the crematorium operations
• Respond promptly to equipment faults and coordinate with relevant parties for rectification.
• Maintain the crematorium facilities in a clean, respectful, and dignified condition
• Perform other duties as assigned by supervisor

Skills

Mechanical engineering

Electrical engineering

Record-keeping

Emotional resilience

Attention to detail

Interpersonal skills

Independent work

Rotating shifts

Physical fitness

Safety compliance

Job description

National Environment Agency at Mandai crematorium is seeking individuals to join the operations team, providing after-death care services in a demanding, respectful environment. You will manage cremation processes, operate safety‑critical equipment, and collaborate with funeral directors to support grieving families.

The role requires technical experience in mechanical/electrical engineering, strict adherence to safety and regulatory procedures, and the ability to maintain professionalism and