Credit Control Manager

CADMUS RESOURCES; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

CADMUS RESOURCES is seeking an experienced Credit Controller with a strong background in managing non-performing portfolios and reducing bad debt exposure. The role requires leadership of the credit control team, close liaison with clients and internal units, and timely escalation of risks.

The ideal candidate holds a business/commercial degree, at least eight years in a related function, and fluent English and Mandarin.

Qualifications

• 8 years of experience in a similar function with 3–5 years of managerial experience.
• Diploma or Degree in Business/Commerce or related field.
• Strong understanding of credit control policies, contract and business law.
• Knowledgeable about current economic outlook and market credit performance.
• Excellent interpersonal and negotiation skills; fluent English and Mandarin.

Responsibilities

• Track and control company's non-performing portfolios.
• Manage relationships with clients and internal parties to reduce bad debt exposure.
• Escalate risk and issues to management for timely resolution.
• Verify all newly created customer accounts.
• Ensure timely assessment/review of customer credit facilities.
• Follow up on critical accounts with lawyers/third parties for early recovery of debts.
• Ensure credit control processes comply with company standards and policies.
• Supervise the credit control team and work with clients and internal units to resolve disputes.
• Timely collections and reduction of bad debt exposure.
• Evaluate risks and decide to pause deliveries or take legal action against arrears.
• Assess and evaluate customer credit risk via in-depth business and financial analysis.
• Update management on any credit-related developments to mitigate risk.

Skills

Credit control

Interpersonal skills

Negotiation

English language

Mandarin language

Contract law

Financial analysis

Education

Diploma or Degree in Business/Commerce

Job description

• Committed to Training and Employee Development

The successful candidate will be responsible for the following:

• Track & control company's non-performing portfolios
• Manage relationships with clients and internal pertaining to any issues in order to reduce exposure to potential bad debt
• Escalate potential risk and significant issues to management for timely resolution
• Verification of all newly created customers accounts
• Ensure that assessment / review of all customers credit facilities are done timely
• Follow up on critical accounts with lawyers and other third parties on early recovery of debts
• Ensure credit control processes and procedures are in compliance with Company standards and polices
• Supervise the credit control team and work closely with clients and internal business units to resolve dispute
• Timely collections and reduce exposure to potential bad debt
• Evaluate risks and recommend pausing delivery or take legal actions against accounts in arrears
• Assess and evaluate customer credit risk through in-depth business and financial analysis
• Update the management any credit related development in order to mitigate credit risk

The successful candidate should possess the following:

• Around 8 years of experience in a similar function and with 3-5 years of managerial experience
• Diploma or Degree in Business / Commerce or related field
• Strong understanding of credit control policies, contract and business law
• Knowledgeable about current economic outlook and situation and kept abreast of overall market credit performance
• Excellent interpersonal and negotiation skills and a good command of English and Mandarin to liaise effectively with mandarin-speaking stakeholders