An established organisation is seeking an experienced Credit Control professional to lead its credit management and collections function, ensuring effective credit governance, minimising financial risk, and optimising cash flow. This is a leadership opportunity for a commercially minded professional to drive credit policies, strengthen receivables performance, and partner with internal stakeholders to support sustainable business growth.
Some of the key responsibilities will include:
- Lead the credit control function, overseeing credit assessments, collections, and receivables management to minimise credit risk and optimise cash flow.
- Evaluate customer creditworthiness through financial analysis, credit reviews, and ongoing portfolio monitoring to support informed credit decisions.
- Manage credit insurance arrangements and internal credit approval processes to ensure appropriate credit limits and effective risk mitigation.
- Develop and implement credit control policies, procedures, and governance frameworks to ensure compliance with organisational standards and best practices.
- Work closely with customers and internal stakeholders to resolve payment disputes, negotiate repayment arrangements, and improve collection outcomes.
- Monitor customer payment performance, identify potential credit risks, and recommend appropriate actions to minimise bad debt exposure, including suspension of credit facilities or legal recovery where necessary.
- Provide regular reporting and insights on credit performance, receivables, and emerging credit risks to support management decision-making.
- Lead, coach, and develop the credit control team while driving continuous improvements in credit processes, operational efficiency, and customer service.
To be eligible for this role you will require:
- Degree in Accountancy, Finance, Business or a related discipline.
- At least 8 years of experience in credit control, accounts receivable, or credit risk management, including 3-5 years in a leadership capacity.
- Strong understanding of commercial credit management, credit policies, collections, contract management, and relevant business regulations.
- Excellent analytical skills with the ability to assess financial information, evaluate customer credit risk, and make sound commercial decisions.
- Strong communication, negotiation, and stakeholder management skills, with proven experience resolving disputes and managing customer relationships.
- Proactive leadership style with the ability to drive process improvements, develop high-performing teams, and operate effectively in a fast-paced business environment.