About us
Centennial Business Suites is a leading provider of flexible workspace solutions, dedicated to empowering businesses of all sizes to thrive in dynamic work environments. Our mission is to deliver innovative, collaborative, and professional coworking spaces that inspire productivity and foster community. We are committed to supporting entrepreneurs, startups, and established companies with tailored workspace solutions that adapt to their evolving needs. We have business centres in Singapore - Orchard, Bugis Junction, Suntec City, Orchard, Scotts, Beach Road and Raffles Place. We also have offices in Jakarta and Kuala Lumpur.
About the role
We are seeking a dynamic and ambitious Coworking Executive (Sales and Operations) to join our team at Centennial Business Suites in the City Hall Central Region. This is a full-time position that combines sales excellence with operational expertise to drive business growth and ensure exceptional member experiences. In this pivotal role, you will be responsible for generating revenue through membership sales whilst simultaneously managing day-to-day operations to maintain high service standards. You will be the driving force behind our expansion in this region, building strong relationships with potential clients and ensuring member satisfaction remains at the forefront of everything we do.
Key responsibilities
- Customer service handling
- Identify, pursue, and convert prospective members through targeted sales, networking, and relationship building
- Conduct facility tours and deliver compelling presentations showcasing coworking amenities, flexible membership options, and value propositions
- Manage the full sales cycle from lead generation through contract closure, maintaining detailed records and forecasting revenue targets
- Develop and implement strategic sales initiatives to achieve monthly and quarterly membership targets
- Maintain and nurture relationships with existing members to encourage renewals, upsell additional services, and generate referrals
- Oversee daily operational functions including front desk management, facility maintenance coordination, and member support
- Respond promptly to member enquiries and resolve issues to ensure exceptional customer satisfaction
- Monitor facility availability, manage bookings, and optimise space utilisation to maximise revenue
- Prepare regular sales reports, performance analytics, and operational updates for management review
- Collaborate with the wider Centennial Business Suites team to implement marketing campaigns and promotional initiatives
- Maintain a professional and welcoming environment, upholding brand standards and company policies
What we're looking for
- Proven track record in sales, preferably within the coworking, commercial real estate, or flexible workspace industry
- Strong communication and interpersonal skills with the ability to build rapport with diverse clientele
- Results-driven mindset with the ability to meet and exceed sales targets consistently
- Excellent organisational and multitasking abilities to balance sales and operational responsibilities effectively
- Problem-solving orientation with the capacity to think strategically and act tactically
- Proficiency in customer relationship management (CRM) systems and Microsoft Office applications
- Self-motivated and ambitious, with an entrepreneurial approach to business development
- Professional presentation skills and the ability to represent the brand with confidence
- Flexibility and willingness to adapt to changing business priorities
- Preferably, experience in hospitality, customer service, or facility management to complement operational duties
What we offer
- Competitive salary with performance-based commission and incentives to reward your success
- Comprehensive training and onboarding to set you up for success in both sales and operations
- Career development opportunities within a growing organisation with potential for progression into management roles
- Inclusive workplace culture that values collaboration, innovation, and continuous improvement
- Employee wellbeing initiatives and support programmes
- Modern facilities and an inspiring work environment within a thriving business community
If you are a driven sales professional with operational acumen and a passion for creating positive business environments, we would love to hear from you. to join Centennial Business Suites and help us shape the future of flexible workspaces in the City Hall Central Region.