Contract Sales & Customer Support Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a motivated individual to join our corporate client support team, gaining hands-on experience in sales support, customer service, and account coordination.

You will build relationships with end users and stakeholders, handle enquiries on pricing and billing, manage inventory and tickets, and support reports and meetings. The role offers exposure to tools like Taulia, Yammer, and Excel.

Qualifications

• Diploma in Business Administration, Sales, Marketing, or related discipline.
• Proficient in Microsoft Excel, PivotTables and VLOOKUP.
• Strong organisational skills and attention to detail.
• Able to manage multiple tasks, follow up on outstanding issues, and work with different stakeholders.

Responsibilities

• Build strong relationships with end users and internal stakeholders to deliver excellent customer service.
• Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation.
• Identify customer challenges and recommend suitable solutions.
• Manage onsite mobile handset inventory and update stock records.
• Prepare monthly sales reports and participate in weekly sales meetings.
• Coordinate with Indoor Sales Support, 4C, and Customer Service Operations to support sales activities.
• Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure.
• Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint.
• Support onsite network troubleshooting and antenna installation coordination when required.
• Create invoices and upload purchase orders through Taulia for payment processing.
• Upload end-user contact details to the customer’s Yammer portal.

Skills

PivotTables

VLOOKUP

Organisational skills

Multi-tasking

Education

Diploma in Business Administration, Sales, Marketing or related discipline

Tools

Taulia

Yammer

PowerPoint

Excel

Job description

Recruit Express Pte Ltd is seeking a motivated individual to join our corporate client support team, gaining hands-on experience in sales support, customer service, and account coordination.

You will build relationships with end users and stakeholders, handle enquiries on pricing and billing, manage inventory and tickets, and support reports and meetings. The role offers exposure to tools like Taulia, Yammer, and Excel.