Contract End User Support Engineer

Maybank; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Maybank Singapore is seeking a qualified professional to support and enhance its end user computing environment, covering Microsoft technologies, workplace productivity, and enterprise mobility. The role involves developing and maintaining end user computing infrastructure to meet business needs and service levels.

The candidate will ensure stability, security compliance, and availability across desktop and mobile environments, contribute to refresh initiatives and disaster recovery, and

Qualifications

• Diploma or Degree in Technology, Information Systems, Computer Science or a related discipline.
• Experience in end user computing, Microsoft technologies, SCCM, Active Directory and workplace productivity solutions.
• Knowledge of enterprise mobility technologies and IT infrastructure operations.
• ITIL and Microsoft certifications will be advantageous.
• Strong communication and stakeholder management skills.

Responsibilities

• Support and enhance the bank's end user computing environment, including Microsoft technologies, workplace productivity and enterprise mobility solutions.
• Develop, maintain and optimise end user computing infrastructure to meet business needs and service level commitments.
• Ensure operational stability, security compliance and service availability across desktop and mobile computing environments.
• Contribute to technology refresh initiatives, infrastructure improvements and disaster recovery activities.
• Partner with business users and technology stakeholders to deliver effective end user technology solutions.

Skills

End user computing

Microsoft technologies

SCCM

Active Directory

Enterprise mobility

Workplace productivity

ITIL

Stakeholder management

Communication

Education

Diploma or Degree in Technology/IS/CS

Tools

SCCM

Active Directory

Intune/Microsoft Mobility

Job description

• Support and enhance the bank's end user computing environment, including Microsoft technologies, workplace productivity and enterprise mobility solutions
• Develop, maintain and optimise end user computing infrastructure to meet business needs and service level commitments
• Ensure operational stability, security compliance and service availability across desktop and mobile computing environments
• Contribute to technology refresh initiatives, infrastructure improvements and disaster recovery activities
• Partner with business users and technology stakeholders to deliver effective end user technology solutions.

Responsibilities:-

• Diploma or Degree in Technology, Information Systems, Computer Science or a related discipline
• Experience in end user computing, Microsoft technologies, SCCM, Active Directory and workplace productivity solutions
• Knowledge of enterprise mobility technologies and IT infrastructure operations
• ITIL and Microsoft certifications will be advantageous
• Strong communication and stakeholder management skills.

Only shortlisted candidate will be noticed.

This role is offered on an Agency Contract and provides an opportunity to work within Maybank Singapore's Technology Infrastructure team, supporting the Bank's end-user computing environment and digital workplace initiatives