Condo Operations & Resident Experience Manager

CBRE Group, Inc.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking an Assistant Condo Manager to support the Condo Manager in coordinating a portfolio of properties in Singapore. The role focuses on ensuring service delivery, compliance with policies, and effective communication with residents and council members.

You will conduct inspections, prepare minutes for Sub-Committee and General Meetings, respond to emergencies, and apply broad knowledge across related disciplines. Strong organization and MS Office skills are essential.

Qualifications

• Diploma or bachelor’s degree preferred with at least 3 years of condo/Residential/Condominium/Strata Management experience.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• Proficiency in Microsoft Word, Excel, Outlook, and related Office tools.

Responsibilities

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Conduct regular inspections of all common areas, equipment, public walkways and external façade. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated residents’ needs, ensuring that issues get resolved in a timely and efficient manner.
• Create and maintaining good rapport with residents and council members.
• Respond to feedback through various platforms such as messenger, email and/or other digital platforms.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Preparation, conduction of Sub-Committee Meeting and preparation of minutes.
• Assist in Council Meeting and General Meeting – provide 1st drafts of minutes.
• Attending to all emergency situations.

Skills

Communication

Organizational skills

Problem solving

Customer service

Team collaboration

Education

Diploma/Bachelor's degree

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Assistant Condo Manager to support the Condo Manager in coordinating a portfolio of properties in Singapore. The role focuses on ensuring service delivery, compliance with policies, and effective communication with residents and council members.

You will conduct inspections, prepare minutes for Sub-Committee and General Meetings, respond to emergencies, and apply broad knowledge across related disciplines. Strong organization and MS Office skills are essential.