Condo Management Administrative Specialist

UNITY FM PTE. LTD.; Singapore; On-site; SGD 24,000 - 42,000; Full time

Job summary

UNITY FM PTE. LTD. in Singapore seeks an Administrative Assistant to support day-to-day administration of a condominium Management Office.

The role involves interacting with residents, owners, tenants, and contractors, as well as maintaining estate records and assisting the Condominium Manager. You will handle communications, process applications for renovations and access cards, manage records, and prepare notices.

Qualifications

• GCE 'O' Level / N-Level / Higher Nitec or equivalent.
• Experience in administrative or customer service roles.
• Proficient with Microsoft Office applications and computerized systems.
• Strong organizational and record-keeping abilities.
• Ability to work independently and in a small team on site.
• Experience in condominium, MCST, or property management environments.

Responsibilities

• Greet and assist residents, owners, tenants, and contractors at the Management Office to address inquiries.
• Manage telephone calls, emails, and general correspondence for timely, professional communication.
• Process applications for renovation works, access cards, vehicle registration, and facility bookings.
• Maintain resident information and estate records for accuracy and accessibility.
• Record residents' feedback and follow up to ensure resolution and satisfaction.
• Prepare notices, circulars, and estate communications to keep residents informed.
• Assist in maintaining collection records and supporting documentation for financial tracking.
• Collate invoices and supporting documents for payment processing and petty cash records.
• Support administrative records for contracts, licenses, and insurance for compliance.
• Monitor and replenish office stationery and supplies to maintain smooth operations.
• Provide administrative support for council and general meetings, including preparation and documentation.
• Perform general administrative duties to ensure efficient operation of the Management Office.

Skills

Bilingual English/Mandarin

Education

GCE 'O' Level / N-Level / Higher Nitec or equivalent

Tools

Microsoft Office

Job description

UNITY FM PTE. LTD. in Singapore seeks an Administrative Assistant to support day-to-day administration of a condominium Management Office.

The role involves interacting with residents, owners, tenants, and contractors, as well as maintaining estate records and assisting the Condominium Manager. You will handle communications, process applications for renovations and access cards, manage records, and prepare notices.