Compassionate Veterinary Front Desk & Client Care

GAIA ANIMAL HOSPITAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Gaia Veterinary Centre in Singapore invites a receptionist to join our friendly, patient-focused team. You will be the first point of contact for clients, manage enquiries, and support daily clinic operations with calm professionalism.

Experience at front desk is preferred. You should communicate clearly in writing and speak with empathy, handling high-stress situations while maintaining excellent service to pets and their owners.

Qualifications

• Must have front desk experience and good communication skills.
• Ability to respond to emails and social media enquiries in written English.
• Demonstrated empathy and composure in high-stress situations.
• Strong sense of responsibility and teamwork.
• Excellent time management in a fast-paced clinic environment.

Responsibilities

• Greet clients and manage reception area with professionalism.
• Handle inquiries and coordinate appointments and administrative tasks.
• Assist in clinic operations and client communications as needed.

Skills

Multi-tasking

Communication skills

Written English

Empathy

Time management

Resilience

Teamwork

Customer service

Job description

Gaia Veterinary Centre in Singapore invites a receptionist to join our friendly, patient-focused team. You will be the first point of contact for clients, manage enquiries, and support daily clinic operations with calm professionalism.

Experience at front desk is preferred. You should communicate clearly in writing and speak with empathy, handling high-stress situations while maintaining excellent service to pets and their owners.