Community Engagement (2-Year Contract) - Manager / Assistant Manager

SG Enable; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SG Enable in Singapore is seeking a Manager to lead public communications planning and stakeholder engagement, driving outreach on future care planning (FCP) with a focus on SNT and GOAL+ programmes.

You will coordinate outreach strategies, oversee marketing collateral, run talks, caregiver forums, surveys, and manage multiple projects in a fast-paced environment, while being the primary contact for partner organisations and caregivers.

Qualifications

• A good degree in any discipline, with at least 5 years of relevant working experience.
• Strong verbal, written communication and interpersonal skills with the ability to build strong working relationships at all levels confidently.
• Team-player.
• Analytical and creative.
• Good project management and organisational skills, and ability to manage multiple projects concurrently.
• Able to work independently and cope with a fast-paced environment.
• Familiar with Canva or other design software, MS Office applications and website design software.

Responsibilities

• Develop outreach strategy for SNT, GOAL+ and FCP.
• Oversee design and production of marketing collateral.
• Procure and produce deliverables: resource packs, talks, caregiver forums, surveys.
• Draft press releases, newsletters, speeches, and official announcements.
• Create digital platforms and social media presence for SNT, GOAL+ and FCP.
• Track KPIs and adjust strategies based on data.
• Attend SNT hotline calls and enquiries.

Skills

Public communications

Stakeholder management

Outreach planning

Teamwork

Education

Bachelor's degree

Tools

Canva

MS Office

Website design

Job description

Overall Job Responsibility

The Manager will undertake tasks related to public communications planning and execution and stakeholder management.

The Manager will develop, plan and synergise outreach work on future care planning (FCP) with a focus on the Special Needs Trust (SNT) including GOAL+ programme matching grant programme. The Manager will act as the primary point of contact for partner organisations and caregivers.

Duties and Responsibilities

• Develop the outreach strategy including awareness building and education of SNT, GOAL+ and FCP.
• Oversee the design and production of marketing collaterals such as videos, brochures, annual reports, etc., and streamline them by weaving in SNT/GOAL+ with FCP, where relevant.
• Procure and produce deliverables including resource packs/toolkits, talks at SPED schools, caregiver forums, training workshops and caregiver surveys.
• Draft press releases, newsletters, speeches, and official announcements.
• Create digital platforms and social media presence to publicise SNT, GOAL+ and FCP.
• Track Key Performance Indicators (KPIs) to evaluate effectiveness of outreach efforts and adjust strategies based on data.
• Attend to SNT hotline calls, enquiry emails and walk-ins.

Qualifications, Knowledge And Experience

• A good degree in any discipline, with at least 5 years of relevant working experience. Experience in social service will be an advantage.
• Strong verbal, written communication and interpersonal skills with the ability to build strong working relationships at all levels confidently.
• Team‑player.
• Analytical and creative.
• Good project management and organisational skills, and ability to manage multiple projects concurrently.
• Able to work independently and cope with a fast‑paced environment.
• Familiar with Canva or other design software, MS Office applications and website design software.

Additional Information

Send your resume to us by clicking the “Drop your resume / Apply” button now, or you can also email us at [e-mail].

Please State In Your Detailed Resume Your

• Current and expected salaries and annual package.
• Reason for leaving current employment (if applicable).

We regret that only shortlisted candidates will be informed.