Communication & Engagement

AVARON PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

AVARON PTE. LTD. in Singapore is seeking a client-focused customer service professional to support daily communications with clients and ensure accurate notes and timely follow-ups.

You will collaborate with internal teams, learn company standards, and develop your communication, time-management, and product knowledge to meet client expectations and deliver reliable service.

Qualifications

• Polite, clear, and responsive in client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude when interacting with clients.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and stay solution-focused when issues arise.
• Communicate clearly with internal teams and share client feedback with colleagues.
• Be open to feedback and continuously improve communication and time-management skills.

Skills

Polite communication

Active listening

Customer service

Team collaboration

Time management

Job description

Focused on building communication skills and understanding client needs.

Responsibilities

• Daily Work Pointers

  • Be polite, clear, and responsive in all client communications

  • Listen carefully to client needs and take accurate notes

  • Follow up promptly on requests and action items

  Relationship-Building

  • Maintain a positive and professional attitude at all times

  • Support senior team members in managing client accounts

  • Build trust by being reliable and detail-oriented

  Customer Service Skills

  • Learn and apply company customer service standards

  • Handle basic client inquiries confidently and

  • Stay calm and solution-focused when issues arise

  Team Collaboration

  • Communicate clearly with internal teams

  • Share relevant client feedback with colleagues

  • Ask questions and learn from team members

  Personal Development

  • Be open to feedback and continuous learning

  • Improve communication and time-management skills

  • Understand products, services, and client expectations