Working Directly With People

AVARON PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

AVARON PTE. LTD. in Singapore seeks a customer service professional to support client accounts and ensure clear, polite communications. You will learn products, assist with inquiries, and contribute to a collaborative team environment.

Key strengths include active listening, timely follow-up, and a proactive, solution-focused mindset to maintain client satisfaction and build trust across internal teams.

Responsibilities

• Be polite, clear, and responsive in all client communications
• Listen carefully to client needs and take accurate notes
• Follow up promptly on requests and action items
• Maintain a positive and professional attitude at all times
• Support senior team members in managing client accounts
• Build trust by being reliable and detail-oriented
• Learn and apply company customer service standards
• Handle basic client inquiries confidently and elevate when needed
• Stay calm and solution-focused when issues arise
• Communicate clearly with internal teams
• Share relevant client feedback with colleagues
• Ask questions and learn from team members
• Be open to feedback and continuous learning
• Improve communication and time-management skills
• Understand products, services, and client expectations

Job description

Focused on building communication skills and understanding client needs.

Responsibilities

Daily Work Pointers

• Be polite, clear, and responsive in all client communications


• Listen carefully to client needs and take accurate notes


• Follow up promptly on requests and action items

Relationship-Building

• Maintain a positive and professional attitude at all times


• Support senior team members in managing client accounts


• Build trust by being reliable and detail-oriented

Customer Service Skills

• Learn and apply company customer service standards


• Handle basic client inquiries confidently and elevate when needed


• Stay calm and solution-focused when issues arise

Team Collaboration

• Communicate clearly with internal teams


• Share relevant client feedback with colleagues


• Ask questions and learn from team members

Personal Development

• Be open to feedback and continuous learning


• Improve communication and time-management skills


• Understand products, services, and client expectations