Talking & Connecting With People

Avaron Asset Management; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Avaron Asset Management is seeking a customer-oriented professional to support client needs and uphold service standards. You will communicate with clients, take precise notes, and ensure timely follow-ups to action items.

The role emphasizes listening to client needs, maintaining professionalism, and collaborating with internal teams to deliver reliable solutions and insights.

Qualifications

• Understand and apply company customer service standards.
• Handle basic client inquiries confidently and escalate when needed.
• Stay calm and solution-focused when issues arise.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Communicate clearly with internal teams.
• Share relevant client feedback with colleagues.
• Ask questions and learn from team members.
• Be open to feedback and continuous learning.
• Improve communication and time-management skills.
• Understand products, services, and client expectations.

Skills

Customer service

Communication

Time management

Team collaboration

Job description

Focused on building communication skills and understanding client needs.

Responsibilities

Daily Work Pointers

• Be polite, clear, and responsive in all client communications

• Listen carefully to client needs and take accurate notes

• Follow up promptly on requests and action items

Relationship-Building

• Maintain a positive and professional attitude at all times

• Support senior team members in managing client accounts

• Build trust by being reliable and detail-oriented

Customer Service Skills

• Learn and apply company customer service standards

• Handle basic client inquiries confidently and escalated when needed

• Stay calm and solution-focused when issues arise

Team Collaboration

• Communicate clearly with internal teams

• Share relevant client feedback with colleagues

• Ask questions and learn from team members

Personal Development

• Be open to feedback and continuous learning

• Improve communication and time-management skills

• Understand products, services, and client expectations