Client Solutions

AVARON PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AVARON PTE. LTD. in Singapore seeks to strengthen client communication and understanding of needs through attentive service and collaboration with senior team members. The role emphasizes polite, clear, and responsive interactions to manage accounts and uphold professional standards.

Candidates will listen to client requirements, take precise notes, and promptly follow up on requests. The team values reliability, calm problem-solving, and continuous improvement in communication skills.

Qualifications

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and elevate when needed.
• Stay calm and solution-focused when issues arise.

Responsibilities

• Be polite, clear, and responsive in all client communications.
• Listen carefully to client needs and take accurate notes.
• Follow up promptly on requests and action items.
• Maintain a positive and professional attitude at all times.
• Support senior team members in managing client accounts.
• Build trust by being reliable and detail-oriented.
• Learn and apply company customer service standards.
• Handle basic client inquiries confidently and elevate when needed.
• Stay calm and solution-focused when issues arise.

Job description

Focused on building communication skills and understanding client needs.

Responsibilities

• Daily Work Pointers

  • Be polite, clear, and responsive in all client communications

  • Listen carefully to client needs and take accurate notes

  • Follow up promptly on requests and action items

  Relationship-Building

  • Maintain a positive and professional attitude at all times

  • Support senior team members in managing client accounts

  • Build trust by being reliable and detail-oriented

  Customer Service Skills

  • Learn and apply company customer service standards

  • Handle basic client inquiries confidently and elevate when needed

  • Stay calm and solution-focused when issues arise

  Team Collaboration

  • Communicate clearly with internal teams

  • Share relevant client feedback with colleagues

  • Ask questions and learn from team members

  Personal Development

  • Be open to feedback and continuous learning

  • Improve communication and time-management skills

  • Understand products, services, and client expectations