Commercial Operations Executive, SEAO

Richemont Luxury; Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

Piaget is seeking a Commercial Operations Executive in Singapore to support the Commercial department. You will assist in sales reporting, dashboards, boutique commission work, inventory analyses, and CRM gift coordination while ensuring accuracy and timely delivery of data for review decks.

You will also manage back-office support, vendor payments, and boutique maintenance logistics, contributing to regional projects and ad-hoc tasks as needed.

Qualifications

• Experience in sales reporting and data-driven reviews.
• Ability to manage dashboards and KPI tracking.
• Strong coordination between boutiques, VM and CRM gifts.

Responsibilities

• Commercial Reporting & Retail Analytics: support sales reports, estimates and decks.
• Boutique Commission Preparation: calculate payouts and HR/Payroll submission.
• Dashboard & System Management: maintain commercial dashboards and KPI tools.
• Inventory & Stock Coordination: track stock levels and flag opportunities.
• VM Collaterals and CRM Gifts Management: manage orders and prevent over-ordering.
• Back-Office Boutique Support: administrative logistics and procurement.
• Vendor & Payment Management: coordinate with vendors and process invoices.
• Boutique Maintenance Coordination: manage renovation logistics and tracking.
• Ad-hoc Support & Projects: analytical support for boutique projects.

Skills

Sales reporting

Dashboard management

CRM coordination

Inventory coordination

Vendor & payment management

Boutique support

Project coordination

Communication

Data accuracy

Job description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.

Piaget excels in everything that is rare, precious and exceptional.

Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

We are looking for a Commercial Operations Executive to support the Commercial department in line with the Maison’s strategic plan. This candidate will be required to support on various sales reports, projects and administrative matters.

Commercial Reporting & Retail Analytics (50%)

• Sales & Commercial Reporting: support the preparation and timely distribution of all sales reports, estimates, and business review decks.
• Boutique Commission Preparation: manages the end-to-end preparation and coordination of monthly boutique commission and incentive calculations. Extracts sales performance data, calculates individual and boutique payouts against set schemes, coordinates with Boutique Managers to verify individual targets, and prepares finalized files for the Commercial Director’s approval and subsequent HR/Payroll submission.
• Dashboard & System Management: leads the data maintenance and updates for key commercial dashboards and KPI tracking tools.
• Inventory & Stock Coordination: facilitates stock takes, inventory tracking, and analyses stock levels to flag opportunities and optimize commercial product availability.

Operations, VM, CRM & Logistics Coordination (40%)

• VM Collaterals and CRM Gifts Management: owns the end-to-end ordering process for both Visual Merchandising (VM) collaterals and CRM Gifts (corporate and festive gifts). Responsible for collating orders from boutiques, conducting rigorous "sense checks" on requested quantities to prevent over-ordering, and processing orders with suppliers.
• Back-Office Boutique Support: coordinates administrative logistics for boutiques, including uniform arrangements, packaging orders, and stationery procurement.
• Vendor & Payment Management: coordinates with external vendors, manages payment follow-ups, and processes invoices for the retail network.
• Boutique Maintenance Coordination: acts as the primary point of contact for boutique maintenance, renovation project logistics, and administrative tracking.

Commercial Projects & Ad-hoc Support (10%)

• Operations Project Support: provides analytical and coordination support for larger boutique projects (such as renovation rollouts or regional market visits).

• Ad-hoc Support: delivers rapid-turnaround analysis and administrative tasks as requested by the Commercial Director and Managing Director.

PROFILE

• High Precision, Rigor & Dependability
• Collaborative & Effective Communicator:
• Good Project Management Capabilities