Commercial Operations Executive, SEAO

Richemont Iberia SL; Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

Richemont Iberia SL in Singapore is seeking a Commercial Operations Executive to support the Commercial department in line with the Maison's strategic plan. The role covers reporting, analytics, and administrative matters across sales, inventory and boutique operations.

You will manage boutique commission prep, dashboards maintenance, stock coordination, VM collateral and CRM gifts, vendor payments, and back-office support, contributing to project work and ad-hoc analyses for the Commercial

Qualifications

• High precision, rigor, and dependability.
• Collaborative and effective communicator.
• Good project management capabilities.

Responsibilities

• Support sales reporting, estimates, and business review decks.
• Manage end-to-end boutique commission preparation and HR/Payroll coordination.
• Maintain commercial dashboards and KPI tracking tools.
• Coordinate inventory, stock levels and opportunities for availability.
• Oversee VM collaterals and CRM gifts orders; perform sense checks.
• Back-office boutique support including uniforms, packaging and stationery.
• Coordinate vendor payments and invoicing for the retail network.
• Act as primary contact for boutique maintenance and renovations.
• Provide analytical support for larger boutique projects and ad-hoc tasks.

Skills

Sales reporting

Data analysis

Project coordination

Communication skills

Tools

CRM platforms

Inventory management

Job description

We are looking for a Commercial Operations Executive to support the Commercial department in line with the Maison's strategic plan. This candidate will be required to support on various sales reports, projects and administrative matters.

Commercial Reporting & Retail Analytics (50%)

• Sales & Commercial Reporting: support the preparation and timely distribution of all sales reports, estimates, and business review decks.
• Boutique Commission Preparation: manages the end-to-end preparation and coordination of monthly boutique commission and incentive calculations. Extracts sales performance data, calculates individual and boutique payouts against set schemes, coordinates with Boutique Managers to verify individual targets, and prepares finalized files for the Commercial Director's approval and subsequent HR/Payroll submission.
• Dashboard & System Management: leads the data maintenance and updates for key commercial dashboards and KPI tracking tools.
• Inventory & Stock Coordination: facilitates stock takes, inventory tracking, and analyses stock levels to flag opportunities and optimize commercial product availability.

Operations, VM, CRM & Logistics Coordination (40%)

• VM Collaterals and CRM Gifts Management: owns the end-to-end ordering process for both Visual Merchandising (VM) collaterals and CRM Gifts (corporate and festive gifts). Responsible for collating orders from boutiques, conducting rigorous "sense checks" on requested quantities to prevent over-ordering, and processing orders with suppliers.
• Back-Office Boutique Support: coordinates administrative logistics for boutiques, including uniform arrangements, packaging orders, and stationery procurement.
• Vendor & Payment Management: coordinates with external vendors, manages payment follow-ups, and processes invoices for the retail network.
• Boutique Maintenance Coordination: acts as the primary point of contact for boutique maintenance, renovation project logistics, and administrative tracking.

Commercial Projects & Ad-hoc Support (10%)

• Operations Project Support: provides analytical and coordination support for larger boutique projects (such as renovation rollouts or regional market visits).

• Ad-hoc Support: delivers rapid-turnaround analysis and administrative tasks as requested by the Commercial Director and Managing Director.

PROFILE

• High Precision, Rigor & Dependability
• Collaborative & Effective Communicator:
• Good Project Management Capabilities