Commercial Operations Executive, SEAO

Richemont (Cartier/Van Cleef); Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

Piaget is seeking a Commercial Operations Executive in Singapore to support the Commercial department with sales reports, projects, and administrative tasks. The role includes boutique commission prep, dashboard upkeep, inventory analysis, and coordination of VM collaterals, CRM gifts, and vendor payments across the retail network.

The candidate will contribute to ad-hoc projects and provide analytical support to the Commercial Director and Managing Director, ensuring accuracy and timely

Qualifications

• Experience in commercial reporting and data-driven sales insights.
• Strong communication and cross-functional coordination skills.
• Proactive, precise, and able to manage multiple projects.

Responsibilities

• Sales reporting, estimates, and business review decks.
• Boutique commission prep and HR/Payroll data coordination.
• Dashboard maintenance and KPI tracking, stock analyses.
• VM collaterals, CRM gifts orders, vendor payments, and logistics.

Skills

Sales reporting

Data analysis

Communication

Project management

Attention to detail

Tools

CRM systems

Dashboard tools

Inventory management

Job description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.

Piaget excels in everything that is rare, precious and exceptional.

Always do better than necessary: the Piaget founder's motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

We are looking for a Commercial Operations Executive to support the Commercial department in line with the Maison's strategic plan. This candidate will be required to support on various sales reports, projects and administrative matters.

Commercial Reporting & Retail Analytics (50%)

• Sales & Commercial Reporting: support the preparation and timely distribution of all sales reports, estimates, and business review decks.
• Boutique Commission Preparation : manages the end-to-end preparation and coordination of monthly boutique commission and incentive calculations. Extracts sales performance data, calculates individual and boutique payouts against set schemes, coordinates with Boutique Managers to verify individual targets, and prepares finalized files for the Commercial Director's approval and subsequent HR/Payroll submission.
• Dashboard & System Management: leads the data maintenance and updates for key commercial dashboards and KPI tracking tools.
• Inventory & Stock Coordination: facilitates stock takes, inventory tracking, and analyses stock levels to flag opportunities and optimize commercial product availability.

Operations, VM, CRM & Logistics Coordination (40%)

• VM Collaterals and CRM Gifts Management : owns the end-to-end ordering process for both Visual Merchandising (VM) collaterals and CRM Gifts (corporate and festive gifts). Responsible for collating orders from boutiques, conducting rigorous "sense checks" on requested quantities to prevent over-ordering, and processing orders with suppliers.
• Back-Office Boutique Support: coordinates administrative logistics for boutiques, including uniform arrangements, packaging orders, and stationery procurement.
• Vendor & Payment Management: coordinates with external vendors, manages payment follow-ups, and processes invoices for the retail network.
• Boutique Maintenance Coordination: acts as the primary point of contact for boutique maintenance, renovation project logistics, and administrative tracking.

Commercial Projects & Ad-hoc Support (10%)

• Operations Project Support: provides analytical and coordination support for larger boutique projects (such as renovation rollouts or regional market visits).
• Ad-hoc Support: delivers rapid-turnaround analysis and administrative tasks as requested by the Commercial Director and Managing Director.

PROFILE

• High Precision, Rigor & Dependability
• Collaborative & Effective Communicator:
• Good Project Management Capabilities