Senior Associate, Collections Strategy & Analytics

Monee SG Private Limited; Singapore; On-site; SGD 78,000 - 123,000; Full time

Job summary

Monee SG Private Limited in Singapore seeks an analytics-driven strategy professional to enhance loan portfolio recovery. The role focuses on data-driven processes, MIS reporting, and cross-functional collaboration across Risk, Operations, Product and Technology.

You will run Champion vs Challenger tests, analyze portfolio trends with SQL dashboards, and coordinate with risk and business stakeholders to implement effective recovery actions across outreach, fieldwork, and potential legal steps.

Qualifications

• Experience building MIS reports and dashboards using SQL.

Responsibilities

• Design and run Champion vs. Challenger tests to continuously improve collection strategies and recovery outcomes
• Build and maintain MIS reports (daily, weekly, monthly) tracking portfolio performance and productivity, using SQL primarily
• Analyze portfolio trends and collection effectiveness to identify where performance can improve, and translate findings into action
• Lead ad-hoc deep-dives to answer emerging questions from Risk and business stakeholders
• Develop segmentation and treatment strategies for Consumer and SME loan portfolios across the full recovery spectrum
• Support debt resolution programs, including structuring restructuring and settlement options for customers
• Shape capacity planning to ensure the right resources are in place to execute strategy effectively
• Coordinate with internal legal teams on recovery actions requiring escalation
• Set and monitor KPIs for external agency partners, holding them accountable to service standards
• Partner cross-functionally with Risk, Operations, Product, and Technology to enhance processes and systems

Skills

SQL

Job description

Monee SG Private Limited in Singapore seeks an analytics-driven strategy professional to enhance loan portfolio recovery. The role focuses on data-driven processes, MIS reporting, and cross-functional collaboration across Risk, Operations, Product and Technology.

You will run Champion vs Challenger tests, analyze portfolio trends with SQL dashboards, and coordinate with risk and business stakeholders to implement effective recovery actions across outreach, fieldwork, and potential legal steps.