COBOL Production Support Analyst

Innova Digital Solutions Pte Ltd

Singapore

In loco

SGD 61.000 - 84.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Innova Digital Solutions Pte Ltd is seeking a Production Support Analyst with a strong COBOL background to join our Southeast Asia team. The role targets 3-5 years of production/support experience and focuses on maintaining COBOL applications.

You will handle level 2 production support activities, support end-of-day batch runs, and collaborate with incident management, data centre operations, and infra teams to resolve major incidents. Strong COBOL skills and database familiarity are essential.

Competenze

3-5 years of experience in production support or application support roles.
Strong proficiency in COBOL programming language.
Familiarity with databases such as DB2 or Oracle.
Experience with debugging and performance tuning of COBOL applications.
Excellent problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong communication skills, both verbal and written.

Mansioni

To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
To provide support during end of day batch run
To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.