Production Support Analyst - Loan

Innova Digital Solutions Pte Ltd; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Innova Digital Solutions Pte Ltd in Singapore is seeking a skilled Production Support Analyst to join our team. You will provide technical support for loan processing systems, ensure high availability of the OS/400 environment, and develop enhancements using RPG and COBOL.

The role requires 3-5 years of production support experience, proficiency in RPG/COBOL, and a solid understanding of OS/400 and the Silverlake banking system. Strong problem-solving and communication skills are essential.

Qualifications

• 3-5 years of experience in production support or related field.
• Proficiency in RPG and COBOL programming languages.
• Strong understanding of the OS/400 operating system.
• Familiarity with the Silverlake banking system.
• Excellent problem-solving and analytical skills.
• Good communication skills to interact with stakeholders and team members.

Responsibilities

• Provide technical support for production issues related to loan processing systems.
• Monitor and maintain the OS/400 environment to ensure optimal performance.
• Develop and maintain RPG and COBOL programs as needed for system enhancements or fixes.
• Collaborate with cross-functional teams to troubleshoot and resolve software issues in the Silverlake platform.
• Document support procedures and create knowledge base articles for future reference.

Skills

Problem solving

Analytical thinking

Communication skills

Tools

RPG

COBOL

OS/400

Silverlake

Job description

De ion

We are seeking a skilled Production Support Analyst to join our team in Southeast Asia. The successful candidate will be responsible for providing technical support for our loan processing systems, ensuring high availability and performance of the OS/400 environment, and developing necessary enhancements using RPG and COBOL.

Responsibilities

• Provide technical support for production issues related to loan processing systems.
• Monitor and maintain the OS/400 environment to ensure optimal performance.
• Develop and maintain RPG and COBOL programs as needed for system enhancements or fixes.
• Collaborate with cross-functional teams to troubleshoot and resolve software issues in the Silverlake platform.
• Document support procedures and create knowledge base articles for future reference.

Skills and Qualifications

• 3-5 years of experience in production support or related field.
• Proficiency in RPG and COBOL programming languages.
• Strong understanding of the OS/400 operating system.
• Familiarity with the Silverlake banking system.
• Excellent problem-solving and analytical skills.
• Good communication skills to interact with stakeholders and team members.